cottonon return policy

Can I return something after 30 days. Please ensure you meet the conditions outlined in our Policy below.


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Please print to attach to your return pack drop off at your.

. RETURNS PROCESS Take your item s to a Cotton On Group store in the country of pur. All store refunds will be processed via cash or gift card. Atome and Hoolah purchases can only be refunded online via the standard post process.

If the products you have purchased from us are faulty wrongly described or different from a sample shown then we will meet our legal obligations in the country in which the products were purchas. If your purchase was made online you can also return to one of our stores as this is the fastest option. Cant find your receipt.

This retailer also offers free online returns for USA domestic orders. Shipping costs may be refunded on faulty items only if the entire order is being returned and the customer provides proof of the shipping amount. Under the Consumer Rights Act you have the right to return something within 30 days and get all of your money back if its faulty not as described or unfit for purpose.

Purchases made in-store need to be returned in-store see in-store returns. Purchases made in store cannot be returned via Post. In the case of online purchases refunds will not include the cost of.

Purchases made in store cannot be returned via Post. The fastest way to receive a refund or exchange is to head to your closest store where the team can assess the product for you. Purchases made in-store need to be returned in-store see in-store returns.

Read More Online Returns Online purchases can be returned in-store or online provided they meet our returns policy. Head to your nearest store with your return and receipt. To find your nearest store visit our Store Finder.

You can only return online orders via post including click and collect. You will receive a consignment note via email. Please allow up to 10 days from when you post it back busier periods may take longer You can also check the tracking of your return via the tracking number included on your free returns label on the Australia Post Website.

Purchases made in-store need to be returned in-store see in-store returns. Download your returns label here. The Cotton On return policy states that you can place a return any timeall you need is proof of purchase.

To return Cotton On item by mail you have to. If your purchase was made online you may choose to return to our online. Select Click here to create a UPS.

To find your nearest store visi. Returns Cotton On South Africa Customer Care Centre South Africa Cotton On South Africa Returns Returns Policy Change of Mind Returns Policy Change of mind includes purchases you have made in error eg accidentally ordered the wrong size or colour items that dont fit the way that you would like or unwanted gifts. Items purchased online can be returned in store with proof of purchase.

Your order ID is 10 digits and starts with W0. If you dont have that get in touch and we will do our best to track it. How will my refund be paid to me.

Once received well process the refund and notify you via email. RETURNS PROCESS Take your item s to a Cotton On Group store in Australia. Please ensure you meet the conditions outlined in our Policy below.

Print the label pack drop off at your nearest to Post Office. You can only return online orders via post including click and collect. To find your nearest store visit our Store Finder Provide the team member in store your unwanted item proof of purchase and if you paid on card please bring the same card with you Once the returns policy has been met well offer an exchange or refund on the spot Exchanges.

Cotton On product returns via mail are available only for online purchases. You can make returns either by going to the store or through the mail. Find Easy Exchanges.

Please note your order ID is 10 digits and starts with W0. Returns Process Head to Easy Exchanges Returns and select Click here to create a UPS Returns Label. Returns Process Take your item s to a Cotton On Group store in Malaysia.

Where is my refund. If the products you have purchased from us are faulty wrongly described or different from a sample shown then we will meet our legal obligations in the country in which the products were purchased. Processing In Store Returns Online store purchases can be returned in-store provided they meet our returns policy.

Your refund may take up to 10 days to be processed. In the case of online purchases refunds will not include the cost of shipping except as provided below. Follow Faulty Returns Policy.

Returning Cotton On Merchandise by Mail. Provide your details and well contact you by email with further details. If your item is faul.

Your order ID is 10 digits and starts with W0. Provide the team member in store your unwanted item and proof of purchase. Online purchases can be returned in-store or online provided they meet our returns policy.

The team in store will assess the product for a fault and help you with an exchange or refund. Purchases made in store cannot be returned via Post. Once the returns policy has been met well offer an exchange or refund on the spot.

Head to your nearest store with your return and receipt. To find your nearest store visit our Store Finder. Submit your request via the returns page in our Help Centre.

You will be notified via email once your returns is received by our warehouse. Provide the team member in store your unwanted item proof of purchase and if you paid on a card please bring the same card with you. Items purchased online can be returned in-store with proof of purchase.

Please ensure you meet the conditions outlined in our Policy below. If youre unable to head into one of our stores then you may choose to. Cotton On has a return policy called Change Your Mind Anytime There is no time limit to return or exchange items that youve changed your mind about.

If you change your mind about a product you purchased from us online or in-store we will refund the purchase price or exchange only available via stores in the country of purchase subject to the following conditions. When returning your parcel please ensure you make a note of your tracking number so we can. Complete your returns request here.

The team in store will confirm that our returns policy has been met and help you with an exchange or refund. Once the returns policy has been met well offer an exchange or refund on the spot. Change of Mind Returns.

Take your item s to a Cotton On Group store in Singapore. You can also return faulty items at any time. A bank statement will be fine.

The Cotton On return policy states the retailer will grant you an instant refund. Returns Process Take your item s to a Cotton On Group store in Malaysia. Returns Process Head to Easy.

Online Returns Process Online purchases including click collect can be returned in-store or online for free provided they meet our Returns Policy. If the products you have purchased from us are faulty wrongly described or different from a sample shown then we will meet our legal obligations in the country in which the products were purchased.


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